Manage Team
Empower your entire team to create on-brand emails with Brew’s AI ensuring consistency
Add unlimited team members to your Brew workspace at no extra cost. Multiple people can create, manage, and analyze emails while Brew’s AI ensures everything stays on-brand and effective.
Unlimited Team Members
Add as many team members as you need at no additional cost
Always On Brand
Every email stays on-brand regardless of who creates it
Why Add Team Members to Brew
Brew’s AI-powered system makes email marketing accessible to your entire team:
- Create with AI: Anyone can generate high-performing emails that match your brand—no specialized skills required
- Consistent voice: Brew maintains your brand voice across all emails, regardless of who creates them
- Streamlined workflow: Distribute email marketing tasks across your team without sacrificing quality
- Shared insights: Team members can collectively analyze performance and apply learnings
Inviting Team Members
Navigate to Team Settings
- Click on Settings in the main navigation menu
- Select Team from the settings sidebar
Add a team member
- Enter the team member’s name
- Enter the team member’s email address
- Select the appropriate role (see Understanding Roles below)
- Click Send Invitation
The invited user will receive an email with instructions to join your Brew workspace.
Manage pending invitations
Pending invitations appear in the “Invitations” section of the Team page. From here, you can:
- View invitation status
- Resend invitations if needed
- Cancel invitations that haven’t been accepted
Understanding Roles
Brew offers two role types to help you manage team permissions effectively:
Owner
Full access and control:
- Manage team members (invite/remove)
- Manage billing and subscription
- Access all features and settings
- Promote members to Owner role
Member
Standard access:
- Create and edit emails
- Access analytics
- Manage contacts and audiences
- Use all email creation features
When you create a Brew account, you’re automatically assigned the Owner role. You can promote other team members to Owner if needed.
Managing Team Members
Changing Member Roles
If you’re an Owner, you can change team member roles:
- Go to Settings → Team
- Find the team member you want to modify
- Click the ⋮ (more options) menu next to their name
- Select Change Role
- Choose the new role and confirm
Removing Team Members
To remove someone from your team:
- Go to Settings → Team
- Find the team member you want to remove
- Click the ⋮ (more options) menu next to their name
- Select Remove from Team
- Confirm the removal
When you remove a team member, they will lose access to your Brew workspace immediately. If they were in the middle of creating or editing content, those changes might not be saved.
Changing Your Login Email
To update the email address you use to log in to Brew:
Ensure you have Owner permissions
Only account Owners can change their login email
Invite your new email address
- Go to Settings → Team
- Invite your new email address as a team member
- Select the Owner role for this new email address
Accept the invitation
- Open the invitation email sent to your new email address
- Click the invitation link to accept (use an incognito window or different browser)
- Complete the account setup
Remove your old email address
Once your new email address has Owner access, you can safely remove your old email address from the team
Make sure you have access to your new email address before starting this process. If you lose access to both email accounts, you may need to contact Brew support to recover your account.
Leaving a Team
If you want to leave a team and you’re not the only Owner:
- Go to Settings → Team
- Click the ⋮ (more options) menu next to your name
- Select Leave Team
- Confirm your decision
If you’re the only Owner of the team, you cannot leave. You must either promote another member to Owner first or contact Brew support to close the account.
Need Help?
Our team is ready to support you at every step of your journey with Brew. Choose the option that works best for you:
Search Documentation
Type in the “Ask any question” search bar at the top left to instantly find relevant documentation pages.
AI Assistant Chat
Click the sparkle ✨ icon next to the “Ask any question” search bar in the top left to chat with our AI assistant that’s been trained on our entire documentation.
ChatGPT/Claude Integration
Click “Open in ChatGPT” at the top right of any page to analyze documentation with ChatGPT or Claude for deeper insights.
Search Documentation
Type in the “Ask any question” search bar at the top left to instantly find relevant documentation pages.
AI Assistant Chat
Click the sparkle ✨ icon next to the “Ask any question” search bar in the top left to chat with our AI assistant that’s been trained on our entire documentation.
ChatGPT/Claude Integration
Click “Open in ChatGPT” at the top right of any page to analyze documentation with ChatGPT or Claude for deeper insights.
Schedule a Call
Book time with our founders for personalized guidance on strategy, best practices, or complex implementation questions.
Call Us Directly
Need immediate assistance? Reach us at +1-(332)-203-2145 for urgent issues or time-sensitive questions.
Slack Channel
Our preferred support channel. You’ll receive an invite after signup for direct founder support and fast responses.
Email Support
Contact us at hey@getbrew.ai for detailed inquiries or if you prefer not to use Slack.