The Chat
Every interaction starts in chat. Open it from Home, or use the chat panel on the left side of the canvas. Type what you want and submit. You can ask for one email, several at once, a full automation flow, or edits to something you’ve already made:- “Create a Black Friday email with a product grid and a 24-hour countdown.”
- “Generate three subject-line variations for this announcement.”
- “Build a 4-step welcome flow for new SaaS trial users.”
- “Preview this across real inboxes.”
- “Make this more direct and cut it by half.”
Canvases
A canvas is a working surface scoped to one container. You never see everything at once. You open a container, and the canvas shows what lives inside it. Both Emails and Automations open the same way: a list of containers, one card or row each, and a click to enter. What the container is depends on the feature.Emails
Open Emails in the sidebar. The container is a group, and each group has its own canvas holding that group’s designs side by side. Ungrouped is the default, and New canvas creates a named group. For how groups work, what you can do on a group’s canvas, and the Groups and List views, see Groups and Canvases.Automations
Open Automations in the sidebar. The container is the automation itself, and its canvas is the flow editor: the trigger, then the sequence of Send Email, Wait, Filter, and Split nodes. For the list and the node reference, see Automations. For the build, test, and publish workflow, see Build an Automation.Import Tools
The Import tools sit on the right side of the canvas. They bring existing HTML, a Figma frame, or a screenshot in as an editable email. See Importing existing designs for what each one does.Navigation Shortcuts
Global search. Press Cmd+K (or Ctrl+K) to search navigation, emails, contacts, settings, and integrations from anywhere in the product. Brand switcher. The active brand is shown at the top of the sidebar. Switching brands updates the canvas, audience, automations, analytics, domains, and integrations, everything scopes to whichever brand is active.AI Model Picker
Brew defaults to Claude Opus 4.8 for the orchestrator and email agents. Change the model or the reasoning effort from Settings → AI; Settings lists the options.Need Help?
Our team is ready to support you at every step of your journey with Brew. Choose the option that works best for you:- Self-Service Tools
- Talk to Our Team
Search Documentation
Type in the “Ask any question” search bar at the top left to instantly find relevant documentation pages.
ChatGPT/Claude Integration
Click “Open in ChatGPT” at the top right of any page to explore it further with ChatGPT or Claude.